What if you could provide your tenants or clientele a single point of contact for all of their technology-related needs on a 24/7 basis?
We call it Technology Concierge.
With this white glove service, you can offer access to a personal IT hotline where they can get help with any technology issue they might have, including:
- iPad, iPhone, iTunes setup/sync
- Connectivity issues
- Cloud data backup (free up to 5GB)
- Television setup or installation
- Stereo and speaker installation
- Home entertainment system configuration
- PC, Mac
- Virus removal
- Computer optimization
- Software Upgrades, installation, tutorials?
Choose the monthly workstation management service level that works best for your customer's needs
24/7 monitoring and automated reporting
Unlimited phone support for Microsoft applications
Unlimited remote control support for applications
Online ticket support system
Advanced desktop optimization and management
Software patch management for Microsoft applications
24/7 remote emergency support
Up to 5GB of online backup
iPhone, Android, BlackBerry smartphone management
iPhone, iPad, Android repair, screen replacement